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Nexa — Mileage of car

I purcgased the car on 20th august 2020 its been only 1 year 8 months i gsve purvgased the car and after the second service of my csr started giving ne a mileage of 8 kmpl in the city and 10 kmpl in the highway, i have complained multiple times in the service centre but no action and solution has been provided to me till now .please look into it on a urgent basis my cars refistered number is WB 02AQ2789
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