Nexa — misbehave and insurance renewal complaint with dealership

Address:New Delhi, Delhi, 110037
Website:[email protected]

From past few days i have received many calls from Nexa Arena showroom Alipur Sohna road, Guru gram regarding insurance renewal.
I told the representative that send some to collect the instrument on 24th June'18 as the last date of insurance lapse is 9th/10th July'18.

"I received another call from the same dealership on 22nd or 23rd that my executive is near your office so can I send it to collect the instrument." What is going on?

Post this i told the lady (Aarti) from the dealership that send someone around 11 am on 25th to collect the instrument but no one turned up.

I called up the dealership and asked the name of General manager to discuss this matter but Ms. Aarti didn’t provided And banged the phoned.

I registered the complaint with Maruti Nexa and complaint number is NX[protected] with Sneha and provided the landline number from which I received the call which is[protected] but there is no resolution and despite of that I received a call yesterday in late evening that kindly send a complaint via email.
I am in shock and so much harassed mentally in just 24 hours that I can’t describe in words..

I am getting calls from dealership form different people but none provided solution.
I want to return this vehicle asap and want my peace back.
Was this information helpful?
No (0)
Yes (0)
Jun 30, 2018
Updated by raviyadav22
i have all the audio recordings which clearly shows the way dealership and Maruti nexa people are harrassing me.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NEXA
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    454
    Pending
    0
    Resolved
    11
    NEXA Phone
    +91 11 4678 1000 [Press and Media]
    NEXA Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all NEXA contact information