Nexa — New baleno sigma mh09ga9855

trinaddaiv

from Kolhapur, Maharashtra

Sep 29, 2022

Address:

HOTEL OPAL OLD PB ROAD KOLHAPUR

From the date of purchase of my Car I am facing problem regarding Noise in front passenger side. I have visited 4-5 times to the service centre and showed the same. Last week on 15th September there was a first servicing of car and the technician accepted that there is noise in car and he insured to resolve the same. After that I have took small test drive with him then there were not much noise as the Air Conditioner system is on. But when I am not using Air conditioner system the same earlier noise is again started and day by day it is increasing. I have question to the dealer and also to Maruti Suzuki company that ‘ Whether they have sold a defaulted or defective Car to me..?’ I have invested huge amount in purchasing the car as well as our emotions are also involved with the same. Now it is my request to you all to please resolve the same noise issue. Find proper and permanent solutions for the same issue or else replace me with the new car. I had driven 2-3 new same models car but there were no such noise issues in these. But why there is in such issues in my Car.

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Comments

Nasim Namazi

Jun 9, 2023

Sir,
My car Baleno is in belgavi at shantesha nexa service center belgavi since 12th May 2023. Veeresh Hoskari quality manager & Altaf Huzefa TSM from bengavi handling it
After calling repeatedly Veeresh told me that ur car engine is seized and its in warranty period (till 25th may 2026)so it will get replaced. Veersh contacted Altaf Huzefa TSM from belgavi and then he told me that u wait and it will taken to higher authority & will take time
So i waited till 4th june 2023 after that Veeresh gave me Mr. Altaf Huzefa, TSM begavi phone no and asked me to call him directly for why he is delaying forgiving approval.
I called Mr.Altaf - he ignored and avoided my calls for
first few days . and then he called me on wednesday 7th june and told verbally that it isapproved.
Then next morning i called veeresh for same he told that there is no such letter for approval
I again called Altaf, he told that from higher authority there is query on 31/10/2022 there was issue concerning SEGAL autoriders PVT. LTD that they changed Therostat and asked you to pay though ur car was in warranty period.
He gave me Pune TSM Mr. Milind phone no asked me to call him
I called him he told me that it is not there fault as car after repair car running was 5000km from date of repair 31st oct 2022 to till date
So again i waited 8 june. Today 9th june Mr. Altaf called me told that u have to pay rs 1 lakh 5 thousand and your approval is rejected so he gave me above SEGAL autoriders PVT. LTD that they changed Therostat and asked you to pay though ur car was in warranty period. so rejected.
So if they are faulty why i should pay?
All this system is torturing me a lot.plz look in this matter.
Why it is rejected? what r the root causes and reasons in detail please mentioned.