Nexa — pathetic service

Address:Kangra, Himachal Pradesh, 175026

I had booked baleno alpha 1.2 on october 29, 2017. Mr kanav was the relationship manager assigned to me. I am working in bangalore and was having holidays on this january end. He assured me that by january end i will get my vehicle. But as the date came near he started making execuses. Because of him only i had to cancel my return flight and booked another 1 which costed me more than rs 10, 000 as he assured me that i will get the vehicle by 06/02/2018. I have faced so much embarressment from my family members, relatives, collegues as well for not getting the vehicle. Evertytime i used to call him he will tell that he is in meeting he will call me later. And then same old story that you will get the vehicle on this day and all. I never faced so much harassement in my whole life. At the end i finally cancelled my booking. Then he promised me refund the advance amount by this monday but nothing happened till now. Moreover he is not even replying to my messages. This is the worst experience of my life.
Why you guys are showing 8 weeks booking period when u can't deliever the vehicvle for more than 3months. I dont want to hear any apologise, i just want my advance amount to be refunded at the earliest.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I parched beleno alpha car at nov 2017and still i am waiting for rc . i am facing lots of problem in traveling. so please provide my rc number as quick as possible .
car booked by name ankita kumari

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    NEXA
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    454
    Pending
    0
    Resolved
    11
    NEXA Phone
    +91 11 4678 1000 [Press and Media]
    NEXA Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all NEXA contact information