Nexa — R c book issue after car high security number plate loading to portal

I have purchased nexa xl6 on 25.12.2020 beekay auto pvt ltd. Asansol in west bengal with temporary registration certificate wb2021-tr-0398a, which has been submitted to jamshedpur in jharkhand for registration as the adhhar card registered in jamshedpur, on 27.1.2021 myself recieved the vechile registration no. Issued jh05 cw 0511. The same has been forwarded to the dealer for providing high security number plate, at first the dealer refused to provide the high security number plate on pretext that the registration is done from jharkhand instead of west bengal. Any how the dealer has managed the printing of high security number plate on chargeable basis, after fixing the high security number plate on car the photo needs to be uploaded to the portal for which the dealer has expressed its inability to upload the photo to the site so i am facing difficulty in recieving the rc book from issuing authority.