Nexa — rto tax-form 21

Address:

Pune, Maharashtra, 414001

Dear nexa,

My name is sagar gandhi.
I am from ahmednagar, maharashtra.
I bought ciaz delta, petrol from kothari wheels, pune on 30-6-17. (Ref. The attachments)
The invoice bears the above date.

I didn’t go ahead for pune (Mh12) passing.
I wanted to have mh16 i. E. My city’s registration, ahmednagar

So, accordingly today, i went for passing to my local rto with the papers provided to me by the showroom.
But after reaching their and having word with them they brought one thing to my notice i. E. They told me that i will have to bear the rto charges as per the new govt. Guidelines, i. E. Increase in tax.
Which is i guess around 2-3% extra.
When i asked them the reason, they told me that though my invoice date is of[protected] but the sale note provided by the showroom bears the date as[protected], which comes under gst norms.

When i spoke with showroom quality manager, mr. Nagesh, he merely told me that the form 21/sale note gets issued by the rto department not by the showroom.
And since it was sunday in between so it got delayed…

Now, my question is does really form 21 get issued by rto?
What is the intervention of rto into it?
Ideally speaking the invoice date and the sale note date should be the same.

My concern is why the hell should a customer pay 2-3% (Or whatever) extra due to showroom’s fault or whatever.

When i again approached to my rto person then he very nicely told me that sale note or form 21 comes under the showroom’s purview.
Hence they should change it.

I again called up the above mentioned person to get irritating and unsatisfactory and argumentative statements.

Moreover; the crome fixed across my vehicle’s window pane is totally damaged and when i brought it to the notice of showroom people while getting the delivery, that time they told me that i would get the replacement in my next visit.

Nevertheless to say, should a customer keep on visiting the showroom to change the damaged parts every now and then???

Is it a joke that they are making out of servicing the customers?
Is this the service for which people opt in for maruti/nexa?

My concern is with both the complaints.
I want quick resolution since the expiry of the crtm date is 02-08-17.
I can’t play hide and seek with these showroom people who have no mannerism as how to talk and handle the customers’ requests/concerns.

Thanking you in advance,

Regards,
(One of your unsatisfied customers)
Sagar gandhi
[protected] / [protected]