Nexa — Rude language of staff with systematic robbery planning

Address:	416001
Website:	www.marutisuzuki.com

Hello sir,
Since i am a customer of your cars & make use of different models since 1995. Last week i visited your new launched nexa showroom & i liked your both models ie: baleno & s-cross respectively. When i was doing booking of baleno then i request your representative to make urgent delivery then he told he will try his level best & he called me after 1hr. That they have one 2nd top model available whose amount goes approx 875000 (Including showroom price, rto & insurance) but they told me you must pay compulsory 975000/- to get that model b'coz the remaining amount ie:100000 (Includes extra waranty & extra excessories approx 8 items) which was of no use to me nor of my choice. I requested no. Of times but they were not ready to cut single item from that car. Anyhow i requested md of that branch then they decided to cut 2 items worth rupees 23000. Then i got little satisfied & told staff that i will make rtgs tommorow so that i can take delivery of car as soon as possible b'coz bank balance was ready. After 1 hr again i received a call from your branch & they told me that a single item they forget to write in list costing 8000. When i visited your branch for this matter then some fellow who was representative was talking such a rude language that as a businessman i was quiet otherwise i have hited him a no. Of slapes. He was telling in rough voice that we will not give u any discount nor v will cut any item from extra accesories, i[censored] have to take u can otherwise u can leave (As if we are beggar). This is really a nice way to cheat peoples as much as they want.
Really i havn't expected this from maruti suzuki b'coz of that person 90% of our old relation has been damaged. Really a shameless experience i faced at your nexa of kolhapur branch..!!