| Address: | Kozhikode, Kerala, 673517 |
My nexa baleno car (KL 18 T 600) which i have bought from am motors puthiyangadi calicut on march 2017 now done 21000kms and done all the services as schedule. Now i hereby write this to let you know about the incidents made me to be unhappy about your service dealers. During my scnd free service (on 5000km) i have mentioned a complaint about my sterio system which have got crack on its display without any external force. I have mentioned the complaint from mandovi motors manglore for which i have been informed that they are getting such a complaint for the first time so they have written about it to head office and they will let me know after the response from nexa. I still did not get any information about it till date.
Secondly i have done my third service that is on 10000 from popular motors madappalli vatakara and after the service my vehicle got a sound from the brake when done about 2000 km and i again kept my vehicle in popular service center at same place and they were so happy to say that my brake pad has got finished and it ruined the disc too. When i questioned them that why dont they check that during the service time they were like they will change it under their own expense.
When i kept my car for the 3rd service that is on 20000km again they were like my brake pad has got finished off.. How can a car's brake pad get finished off within 8000 km unlikely to happen in automatic vehicle though..
so i hereby inform you that am so unhappy about your service and about your customer satisfaction. These type of dealing and irresponsible responses will only happen from maruti dealers. Please look into the matter and take neccessary action.
Thanking you
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