Nexa — Tyre Bubble in 06 months old Maruti XL6 - NEXA

Address:

Jalandhar

I purchased a Maruti XL6 - 06 months ago(August 2021) from NEXA Jalandhar.

While getting the air levels of tyre checked, it was notified that there is a bubble in one of the rear tyres.

Immediately, I was advised not to drive the car as the tyre might blast causing life threatening accident and is hazard to me and other people on the road and instead send the tyre to Nexa Service Centre for inspection and warranty claim as the car is very less driven and Nexa provides warranty for new cars.

On sending the tyre for warranty, Nexa gave me some rubbish reasons and rejected the warranty claim stating that the damage is due to driving on pot holes.

I do not agree with it, tyres are meant to run on roads and on potholes and that should not mean that it gets bubbles just in 6 months.

It clearly is a case of manufacturing defect and Nexa is denying to take accountability when I submitted the claim where in when they sell, they say it to be unconditional warranty for long term.

Very unprofessional attitude with ignorance by Nexa and is something that’s unacceptable.

I will have this dealt legally and would go to any extent if required to because this creates a mental pressure and unnecessary harassment.

Also, its life threatening product for both passenger/consumer or the people around when on road and should be looked immediately.

Thanks
Pardeep Sharma
+91 - [protected]