Nike Factory Store 27th Main, Hsr Layout, Bangalore — Football shoes (studs) damaged in less than one month

Address:

Bangalore, Karnataka

Hello I am highly disappointed by the store executive the way he handled us when he sold a wrong studs football shoes to us for the school sports. The store is at 27th main HSR layout bangalore. First of he was reluctant to even look into the system to pull up data which his fellow colleague told him to look up. Second he kept telling he can't do anything and I can go and raise a complaint. Third he was not willing to listen to us when we said we didn't even use it for 4 sessions. The studs were purchased on 15th Aug 2015.less than a month. We come to Nike stores for the reputation and trust of your brands. This really puts us in deep dissatisfaction and I am not sure if I would ever visit this store or recommend to others. Request you to take necessary steps to avoid such things in the future to lose customers