Nike India — bad product quality from nike

Bad product quality from nike
Hi,

Nike was my first choice when it came to purchasing a sports shoe for myself. This is because of the brand value, the product quality, and the service offered by the company. But recently, i was thoroughly disappointed with the product that i purchased.

I bought a pair of nike free rn from the nike showroom in central mall, mg road, kochi, kerala on 29/09/2016. I bought it with great expectations, and even though the price (Rs.8995) was beyond my budget, i was happy that it was from nike. And i was assured by the showroom that the shoe is worth every bit of the money i pay, and that it will last for a good time. But by the end of a year, i noticed that the front portion of both shoes had torn beyond repair. Please see the attached image of the ruined shoes. I took them to the showroom from where i purchased it, but they said the replacement warranty is just within 6 months of purchase. Now i regret purchasing the shoes, as if i have to pay around rs.9000 every year for a pair, then that is not worth the the money, or the brand value that it boasts about. Being a professional sports brand, i expected a bit more quality from the product.

I would request you to kindly let me know if i can get a replacement for the shoes, as one year is a very short expiry date for a pair of branded shoes.

Please find attached the photo of the shoes, and the copy of the bills.

Thank you,

Manmadhan mv