Nike India — Deduction of payment yet no order and email

Address:56a forth floor near haryana fresh safdarjung humayunpur, desi rasoi bilding

I have placed an order for nike air Jordan mid 1 recently via Nike.com, They have deducted an amount of Rs, 11045 on 19th may22 and it is transfered to [protected]@yesbank . no order is placed and I have not received any mail.
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Hi, I am facing a similar issue after ordering from Nike. Can you please tell me how the issue got resolved?
VishRam123's reply, Jun 2, 2022
Same thing happened to me today. Raised a complaint here. Bank is not helping at all.
vivek singh pal's [Complaint's author] reply, Jun 13, 2022
hi ruthwik, it is not resolved yet. i dont know why this nike site is dealing with unprofessional vender. is this a scam or what?

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