Dear sir/madam,
I've visited your nike factory outlet in bangalore in banashakari 3rd stage, and had liked a nike white running shoes. However the trial piece was old 2012 manufactured and was dirty. I asked for a fresh price and was refused rudely and there was no alternative provided. I asked for a discount for the damaged piece which again i was refused. The attitude of the sales team was humiliating and argumentative.
I'm highly disappointed with the service and the quality of products being pushed onto customers.
It's highly unfair to pay the same price for a 5 year old overly worn shoe as we would for a brand new one.
I hope there would be some action taken in this regard.
Thanks & regards,
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