Nike India — Refund amount not reflected in my bank account after 10 business days

I have repeatedly written e-mails to nike for non-refund of my order (details as below). I have received an e-mail from Nike dated 12/11/2022 that the refund was processed on 11/12/2022 and should hit my bank in next 7 to 10 days. Its been more than 15 business days and i haven't received my refund. I want nike to take strict action and process this at the earliest since i have been following up on this for almost two months now. No action is initiated by them.