Nike India — Refund amount not reflected in my bank account

I have placed Nike SB Force 58 (Product ID G[protected]) On 9th of February 2022 for Rs. ₹6, 745.00 Payment made through SBI Debit Card. For some address issue the product got returned and i have requested for the refund from Nike. As per the statement i have received from Nike they claim that the refund amount has been credited to my mode of payment on 17th of April 2022 but till today i have not received any amount into my Bank Account i have contacted the Nike several times regarding this every time they said that "We have done everything from our side and credited the refund amount. you have check with the bank and get it cleared" i have went to the Bank with the Statement i received from Nike containing the Transaction Reference Number: 9ZRTyjBKff0u and i have asked they said that "there is no trace of any amount been credited to my bank account" till today the problem has not been resolved. now i have no Product and i have no Money.

This is the worst experience i have had with the Nike and i recommend all of my friends and family members to not buy anything from Nike ever again.