Nike India — Refund my money

Website:

Nike.com

I placed an order in 2nd february 2023, order never got confirmed and i only got to know when i called nike after 2 weeks to track my order they informed order is cancelled and refund will be initiated . Weeks after juggling between nike and my bank, im still being pushed about the dates for refund . It is 8th of april now, more than 2 months and my Rs. 8240 are still stuck with nike . This is highly unproffesional and fraud that nike online website is playing . I request to escalate this matter and look into it . I NEED MY MONEY BACK, im tired of playing on emails with nike they just lie .