Nike India — Refund Processed but not received

The refund was processed by Nike.com on 17th of march, i.e. and it has been 12 days since then and I haven't received the refund in my account yet. I have 6327 rupees stuck with them and dlocal refunds was used for refund processing. Dlocal refunds sent me an email asking for my bank details and I provided it on 18th of march and I still have not received the refund into my account. This has been the worst shopping experience I could ever think about. I cannot track the refund, nor dlocal refunds has been sending me any confirmation emails regarding my money.