Nike India — Shoes damaged

Address:	Panipat, Haryana, 132103
Website:	[email protected]

I bought two pairs of shoes from SSIPL RETAIL LTD, NH-1, KUNDLI, SONIPAT, HARYANA on 20th Dec 2016 for Rs 14792/-vide invoice no NK[protected] by making credit card payment for the same. After about 02 months of normal usage, I noticed that one pair of shoes ( Bearing price Rs, 12995 discount 40% item no[protected] is separated from the sole and have several cracks inside and outside the shoes. It has not been three months and the shoes are totally torn . And in this regard I complaint to the said dealer for many times, but all in vain. If it would have been the original product, the quality wouldn't affect for years . I have been using Nike products from last 20 years, but problem of this kind has appeared for the first time and is shocking for me. But now I don't have trust that this was the original Nike product and I would request to you to exchange or refund or compensation for the same whichever is possible .

I am sure Nike would not compromise on its high quality standard. So I request you to immediately relif.
GAURAV TYAGI,
PANIPAT.
[protected]