Address: | Kolkata, West Bengal, 700091 | Website: | www.ssiplretail.com |
I purchased a Nike Sports Jacket from the Nike Store in Kolkata (Salt Lake. Sector- 1. City Centre Mall). The product is found to be defective from not only 1 places but 5 different places. On showing it to store, they told it is the same in all the jackets. I took out same jacket of 4 pieces from the display rack and none had these kinds of problem. The store people told they cannot do anything. Imstead they told, "Aapko thikh se check karke lena chahiye tha". I mean WTF? I will first do the product scrutiny then pay for it. Why should a customer do so much of hard work before purchasing a product.
I have emailed to Nike Customer Support to send them the confirmation to replace the defective product. They should replace it. Otherwise it is such a shame of such a big multi national establishment. Was this information helpful? |
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