Nikon India — 55-300 vr nikkor lens

Address:

Jabalpur, Madhya Pradesh, 482001

My service request no. BHP 1685 &1686
I have admitted(using this word deliberately) my 55-300 Nikkor lens and D5300 body with Nikon service centre Bhopal, M.P. on 22nd May 2017.
The lens was giving problem while focussing and making noise. Body had no issue other than general cleaning and servicing. I got my body in 3 to 4 days, about lens they told that it has vr problem, it has to be changed, as ur product is under warranty we will send it to Indore service centre, and they will do it free within 3-4days. On 30th may I received a msg. that my lens have technical problem so it would take some more time. Now on repeatedly calling the service centre one day I came to know that my lens has been shifted to Mumbai SC. Now Mumbai people are telling that it is under observation. So here I would like to know that they have transferred my lens to Mumbai without informing me. Also what kind of observation these Indore and Mumbai people doing since last 10 -12 days. Is there a major issue? If yes plz replace my lens. Also they have wasted my previous birding time and still I have not received my lens. Now if rain starts my whole one month of photography would go waste. When you give a time limit of 7-10days you should stick to that deadline. Now it is about a month I am calling them daily and they are daily misguiding me about delivery. I want coneedfulmpensation for loss of one important month of birding photography. Otherwise I have to knock the legal doors.
Kindly do the .