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Nikon India Complaints & Reviews

2.4
Updated: Sep 1, 2023
Complaints 129
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58
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71
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Nikon India reviews & complaints(129)

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D
Dipangshu Aich
Sep 1, 2023
Sep 4, 2023
This thread was updated on Sep 4, 2023
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Address: Kalyani

I've lost my warranty card. Can anyone tell me that will I back my duplicate warranty card?
+1 photos
Nikon India customer support has been notified about the posted complaint.
Dear Sir/Ma'am,

In reference to your query, duplicate warranty card cannot be issued.
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    Kiran Vinu
    from Calicut, Kerala
    Jun 21, 2023
    Jun 21, 2023
    This thread was updated on Jun 21, 2023
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    Address: MANIPAL

    I have Nikon Z now no warranty, I have a problem with Lense 24-70 f4 from when I purchase now it become more not focusing i have to remove and install again always
    Nikon India customer support has been notified about the posted complaint.
    Dear Sir,
    Kindly submit the product at nearest Nikon India authorized service centre, so that they can check and assist you further.
    Please visit link https://www.nikon.co.in/support/authorised-service-network to check details of your nearby Nikon India authorized service centre.

    Nikon India
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      P
      Feb 22, 2023
      Feb 24, 2023
      This thread was updated on Feb 24, 2023
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      Address: Ahmedabad

      Dear Nikon,
      Good day,
      Very pathetic and dishonest service received from Nikon Service center Ahmedabad.
      There was fungus in the 200-500mm F5.6 lens. There was no other problem with the lens. Hence lens given to Nikon service center Ahmedabad for service.
      Service order # AHM-037146. Did not receive any call from the service center regarding any other problem in the lens. collected the lens and went on outing after 2 days and observed that while changing the aperture from F5.6 to higher number, showing error in the camera. Again submitted the lens to the service center to check. On submitting, the service center replied saying there is a mechanical problem and part needs to be replaced which will cost INR 14570. Service order # AHM-037278. This problem has clearly happened at the time of previous service at the center and now they are asking me to pay for it.

      What better way to fool customers and make money.Looking for the support, Awaiting reply.
      Regards, Ravikiran Patel[protected]
      Nikon India customer support has been notified about the posted complaint.
      Dear Sir,
      We are already checking the details with respective service centre, for further details please contact on [protected]@nikon.com

      Thanks,
      Nikon India
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        K
        KAILASH MEENA PHOTOGRAPHY
        Feb 21, 2023
        Feb 21, 2023
        This thread was updated on Feb 21, 2023
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        Address: Ajmer

        I am always positive with Nikon cameras since 7 years, but this is happening to me for the second time, when I bought D750 camera, whenever this happened to me, the grip was out slowly, I am very upset at this time, today I took z7ii. Even in this, after 1 year, its grip is slowly coming down, for this I am very, very angry.
        Nikon India customer support has been notified about the posted complaint.
        Dear Sir,
        Please share complete details along with your contact number on [protected]@nikon.com

        Thanks,
        Nikon India
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          P
          PAItalia
          from Valsad, Gujarat
          Oct 8, 2022
          Resolved
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          Resolved

          Missing Strap of Pouch of Lens

          Service Order No AHM-035431:
          I gave my AF-S Nikkor 300 mm 1:4D ED lens for autofocus repair to Sonali Photos, Valsad. The lens is 1.4 kg and 8.8 inches long with original CL-M2 case. The shop sent it to Nikon Service Centre. I got call from Nikon Service Centre for the repairing cost INR 18000/- which I agreed and paid before delivery. It was repaired and I got a call from the shop for its arrival. I went to the shop on May 28, 2022,...
          +2 photos
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          Aritra B
          from Mumbai, Maharashtra
          Aug 19, 2022
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          Address: Near Marol Metro Station, Andheri East, Mumbai - 400059

          This is regarding service order No: SO-SO-0103361. I am using Nikon DSLR for more than a decade.

          I have submitted my D850 for replacement of a broken display panel at service center in Andheri, Mumbai. They have also sold me a AMC plan say that it would cost less. But the actual problem was not addressed after more than a month. I had to take my camera back. Nikon India head office, service escalation inbox, no one is responding.

          This is worst experience so far and not at all expected from company like Nikon. I also notify Nikon Corporation HQ in Japan. They have given quotation for replacement of the display panel, I accepted but they are simple not procuring the same from HQ.

          Need a solution ASAP.

          Thanks and Regards,
          Aritra Banerjee
          Nikon India customer support has been notified about the posted complaint.
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            M
            Mahaveer Meghwal
            Jul 19, 2022
            Resolved
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            Resolved

            I submit my breakable lense Nikon 50mm-250mm authorais center my servies number is AHM-035719..
            I disappointed with the nikon service because today is more than 20 days to approval my product. I don't purchase nikon product next time. Because bad service.
            I post eveywhere in social media accounts.
            +1 photos
            Aug 20, 2022
            Complaint marked as Resolved 
            Nikon India customer support has been notified about the posted complaint.
            Verified Support
            Jul 20, 2022
            Nikon India Customer Care's response
            Dear Sir,

            This is to update you that product is under repair and will be ready by early next week.

            Nikon India
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              K
              Kiran246
              from gubbi, Karnataka
              Jul 6, 2022
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              Address: c s pura, gubbi tq, tumkur dist. karnataka-572213

              Camara problem, company not responce
              Nikon India customer support has been notified about the posted complaint.
              Kindly mention your complete concern on [protected]@nikon.com

              Thanks,
              Nikon India
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                ash.lyfzrokkin
                May 28, 2022
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                I have the Nikon coolpix AW120 that I had bought few years back and use it for my water adventures.
                It supports waterproofing upto 18m. On one of my dives at 15m depth, when I turned on to click a pictures the display started flickering and turned off.
                Later I cleaned it with fresh water dried it. Kept it in a bag of rice for almost a week. Still could not get it to work. When I took it to the service centre in Chennai, they said that it could not be repaired.
                This is rising from the very fact that the camera did not satisfy its marked specs and cannot even be repaired.
                Nikon India customer support has been notified about the posted complaint.
                Dear Sir,
                Greetings from Nikon India !
                We request you to share complete details on [protected]@nikon.com and our support team will assist you with best possible solution.

                Thanks & Regards,
                Nikon India
                ash.lyfzrokkin's [Complaint's author] reply, Jun 2, 2022
                The email ID is protected and I'm unable to view it. Could you provide assistance through these comments or have an alternate way of contact?
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                  Deelip Surwade
                  Oct 24, 2021
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                  Nikon battery is not working it is fully charged but when I placed in camera it shows low battery, so we can't able to click image it is directly switch off after start. even i am used this camera only for two times for function .
                  Please solve this issue i am very frustrated for this type of issue. bad luck is that it is stop working in my daughters naming ceremony before start function...
                  Nikon India customer support has been notified about the posted complaint.
                  Dear Sir,
                  We request you to get your product inspected at your nearby Nikon India authorised service centre.

                  Thanks & Regards,
                  NIND SUPPORT
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                    BrandonSandersonH
                    Oct 14, 2021
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                    Omg just try https://www.google.com/
                    Nikon India customer support has been notified about the posted complaint.
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                      P
                      PraveenkumarHP
                      from Bengaluru, Karnataka
                      Sep 20, 2021
                      Resolved
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                      Resolved

                      Hello Team,
                      I submitted my camera (serial no 6194270) for display replacement (SO[protected] on 07 August 2021, its already one month and there is no expected date for delivering the camera.

                      Service center guy tells, they are unsure of when the part will be available. I have spent one month without my DSLR, I do freelancing photography in events.I have lost all the income because of Nikon.

                      When Nikon cannot provide spare for the products it is selling, it doesn't make sense to buy Nikon products.

                      Regards
                      Praveen HP
                      [protected]
                      Nov 19, 2021
                      Complaint marked as Resolved 
                      Nikon India customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 19, 2021
                      Nikon India Customer Care's response
                      Product repaired and delivered to the customer.
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                        M
                        Meghz M
                        Sep 2, 2021
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                        Hello Team, I submitted the lens for a warranty claim. Serial number 42726051, service order no SO 0087288

                        Service centre is telling, they are unsure when parts will be available it may or not reach reach by Sept 10, 2021.

                        I do not expect these types of delay from Nikon, such a brand. Please prioritize. I need it this week
                        Nikon India customer support has been notified about the posted complaint.
                        We are arranging the required spare parts as the same is at present not available in stock.
                        Same is already update to the complainant.
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                          Kuldip Sitapara
                          Aug 23, 2021
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                          Address: Rajkot Gujarat 36006

                          Please update me I need a job.
                          Nikon India customer support has been notified about the posted complaint.
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                            A
                            Albin George Scaria
                            Jul 26, 2021
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                            Address: Bangalore

                            I had bought a Nikon D5100 which I purchased in 2012. The camera itself is an expensive one, and it was bought under the assumption that even if there is an issue with it in the future it could always be repaired by Nikon. My pop-up flash started malfunctioning recently and I had taken it to the service center in Bangalore. Later on, they have called me saying that they have discontinued the product and that part is not there. The fact is every successive iteration of D5100 is remarkably similar to the old one. Even if the product itself is discontinued you cannot stop making critical parts as there are thousands of customers using that product. They are asking me to upgrade the camera instead which itself is another expensive venture. I want a resolution to this, I want this camera fixed.
                            Nikon India customer support has been notified about the posted complaint.
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                              M
                              mr. ak
                              Jul 22, 2021
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                              Address: Udaipur

                              Fraud team:

                              Sheller : manohar bhai (fake army man)
                              They're available all fake documents
                              +[protected]

                              Dilavery boy:[protected]

                              Google pay:[protected]

                              Mnohar bhai said first you send 500rs for dilavery charge and after dilavery you send all payments

                              I will send it.

                              Next day delivery boy call me, and he said for
                              Starting GPS you send more 3500 rs

                              I said NOO. Not need to staring GPS
                              Where are you i will come and take it
                              He said no it's not our company rules.

                              Than Manohar bhai call me : what happened
                              I said he was said GPS STARTING FOR 3500 RS
                              Manohar said don't pay it
                              Mnohar said wait i will call dilavery man

                              After 5min dilavery man call me : Manohar bhai will send 2000 rs 😂
                              Then you have left 1500 rs pay it and i will dilaver your product..
                              ...

                              I WILL SEARCH INDIAN ARMY TRASPORT SERVICE

                              AND I WILL SHOW MANY COMPLAINS OR FROUDS FOR THIS SAME TOPIC ...

                              THEY'RE INFAMOUS INDIAN ARMY NAME.🪖🇮🇳

                              THEY CONTACT NO..STILL ACTIVE ..
                              +5 photos
                              Nikon India customer support has been notified about the posted complaint.
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                                MAejaz
                                Mar 19, 2021
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                                Address: S.V Blocks & Studio, 47/2 Glass Bazaar Bellary- 583101 (Karnataka State)

                                Dear Sir/Madam,
                                I had purchased Nikon Z6 Camera with Accessories including GST Invoice Bill through online payment, the Invoice Bill date on[protected]. But upto now the authorized dealer have not filed the GST Invoice Bill ( CGST + SGST) amount is 28750.00 Rs, due to this on my GST portal account not shown Input Invoice Bill, scene from the year Jan2021 i have request him to fill it but he didn't follow-up to do.So i request you to please solve this issue immediately.
                                I have attached the Tax- Invoice Bill copy for your information.

                                Thanks & Regards

                                MOHAMMED AEJAZ
                                +1 photos
                                Nikon India customer support has been notified about the posted complaint.
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                                  OLA CHUVADI
                                  Mar 15, 2021
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                                  Address: f-18, 1st floor, "Prince Towers" 94, Purasawakkam high road, 600010

                                  Our camera Nikon D8-10 didn't worked well on past Dec 20. So we went to Nikon service center located at Chennai to service our camera. Initially they checked our camera and informed as that display has a problem and it takes 10 to 15 days to get new display parts to sort of issue. After 30 days we got a call from service center that there is no issue in display and they thought that motherboard has issue. And issue not sorted still, they said didn't get new parts due to china new year celebration shipping has been stopped. We loose our patient, we are awaited for 3 months to get a proper resolution. We don't think so this service center is much reliable, they not even finds out a proper issue to rectify our camera issue.

                                  We humbly request you to take necessary action to look into our issue and sort it of. I hereby mentioned service order number for your kind reference.

                                  Service order Number : CHN-040663
                                  +1 photos
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                                    A
                                    Ashish Jaiswal Aashu
                                    Dec 22, 2020
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                                    Address: Bharat Milap chauraha chowk Gonda

                                    Fraud account details: account holder-amit kumar
                                    Account number-[protected]
                                    Ifsc-kkbk0000677
                                    Kodak mahindra bank
                                    Fraud contact number: [protected]
                                    Fraud ad id:[protected]
                                    +2 photos
                                    Nikon India customer support has been notified about the posted complaint.
                                    Dec 22, 2020
                                    Updated by Ashish Jaiswal Aashu
                                    My address Pin code:271001
                                    Maharajganj chauraha chowk Gonda
                                    Sir did you get the camera?
                                    Did you get the camera sir?
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                                      Dhiman Bhowmick
                                      from Delhi, Delhi
                                      Dec 21, 2020
                                      Resolved
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                                      Resolved

                                      Address: Guwahati Assam

                                      I got ads in olx and make a deal for nikon dslr D5600 with two lens at Rs 15000 but when asked for recieving said for indian army transport parcel department through...first i paid 3000...next day first it asked for 7100 i paid it before reciving then again rs 4900 again I paid it...then they are saying for late fee needed 7051...then i paid 5000 first and next 2051...then again they are saying its not accetable as i paid 7051 in two terms...again they wanted me to pay but i denied and asked to return the money and then they r changing the words...they are saying it will take more then 1 month to refund...and i realised my money is gone.
                                      +8 photos
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      Nikon India customer support has been notified about the posted complaint.
                                      Dear OLX User,

                                      We deeply apologize for the inconvenience caused and we would like to thank you for bringing this to our notice.

                                      We would like to inform you as per the details shared, we have blocked the mentioned user from our site.

                                      The user will not be able to use the account any further on OLX for any purpose.

                                      This is to inform you if you wish to escalate this any further, you can always reach out to the legal authorities for an FIR or to file a cyber complaint.

                                      Please be rest assured, we will provide all the support for the investigation.

                                      The legal authorities can write to us at [protected]@olx.in.

                                      If required by the police or other legal authorities, OLX will provide the available records (IP, email, and date and time of posting) of the user who posted the ad.

                                      We would like to thank you for bringing this issue to our attention.

                                      For further query or clarification, please call us on our customer care helpline from your registered mobile number or write to us.
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