Nikon India Customer Care
Nikon India Pvt. Ltd.
Customer satisfaction rating: 6%
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COMPLAINTS

Nikon India Customer Care

Nikon India Pvt. Ltd.

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Address
Plot No.71, Sector 32, Institutional Area
Gurgaon
Gurgaon District
Haryana
India - 122001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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Phone:
Phone:
+91 12 4468 8500  (Corp. & Regd. Office)
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+91 12 4468 8500  (Tech. Support North)
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+91 22 4092 5555  (Tech. Support West)
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+91 33 4021 8500  (Tech. Support East)
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+91 12 4468 8514  (Repair & Service)
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+91 80 4245 0500  (Tech. Support South)
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Fax:
Fax:
+91 12 4468 8527  

Additional info
Contact Details

Distributor Network

Registered & Corporate Office
Plot No.71, Sector 32, Institutional Area, Gurgaon 122001, Haryana
Tel: +91 12 4468 8500
Fax: +91 12 4468 8527

Branch Offices
New Delhi
Samyak Tower, 3rd Floor, TF1 & TF2, 39, Pusa Road, (Near Metro Pillar No. 120), New Delhi 110005
Tel: +91 11 4324 2700
Fax: +91 11 4324 2799

Bengaluru
JNR City Center, 1st Floor, No-30, Rajaram Mohanroy Road, Sampangirama Nagar, Near IBIS Hotel, Bengaluru 560027, Karnataka
Tel: +91 80 4245 0500
Fax: +91 80 4245 0527

Kolkata
P.S Plus Building, 1st Floor, 238A, A.J.C. Bose Road, Kolkata 700020, West Bengal
Tel: +91 33 4021 8500, +91 33 4021 8501
Fax: +91 33 4021 8599

Mumbai
Satellite Silver, Shop No. 6 & 7 Ground Floor, Opp. Star Plus office, Marol Naka, Andheri Kurla Road, Andheri (E), Mumbai 400059, Maharashtra
Tel: +91 22 4092 5555
Fax: +91 22 4092 5599

Technical Support
North: +91 12 4468 8500
West: +91 22 4092 5555
South: +91 80 4245 0500
East: +91 33 4021 8500

Service & Repair
+91 12 4468 8514

View More Information...

Customer satisfaction rating
6%
Complaints
99
Pending
1
Resolved
6
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:30 am - 06:00 pm
Tue09:30 am - 06:00 pm
Wed09:30 am - 06:00 pm
Thu09:30 am - 06:00 pm
Fri09:30 am - 06:00 pm
Sat09:30 am - 01:00 pm
SunClosed

Nikon India related photos (20)

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Nikon India Complaints & Reviews

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Nikon India — I am not being given warranty just because I brought my nikon d5600 camera online on amazon.in from the seller appario retail pvt lt.

 Chandra Mohan Murmu on Jun 15, 2019
My Nikon D5600 is not showing anything on the lcd screen and is showing " Err " on the viewfinder. I emailed the official Nikon email account [email protected] but they didn't replied. Then I went to the nearest service centre of Nikon with my issue but they denied service under warranty just because my warranty card is not stamped as it was brought online . I have my invoice with me but yet they denied me service. The Amazon customer executive also didn't offer much help and asking for service denial letter which the Nikon service centre didn't gave me on the excuse that they are too much busy. I...
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — never go for nikon [Resolved]

 pinkmukki on May 9, 2019
Hi guys

Personally recommended from my end never ever choose to purchase for nikon. I bought this product (D3400 dslr) from a reputed showroom reliance digital now its hardly 5-6 months ago i used it for 2 times... Now charger stops charging there is no any warranty of that product. At the time of purchased they guys will tells you sir 1 year complete warranty of that product now see the poor built quality. I m using cannon too now its been 5 years even a single problem is not facing.
Poor and worst quality of nikon go for canon else sony (Best)...
Complaint comments  Read comments Complaint category Electronics & Appliances

Nikon India — delay in service [Resolved]

 ashfaq94 on May 2, 2019
I have given my nikon 50 mm 1.8d lens which is originally of about 6000 rs new, i gave them for servicing as my focusing ring was bit jam, they have given me the estimate of service of 2548 rs & that too of only labour charge (Not mentioning which part is to be corrected or replace & of what price), my complaint num:sut-005676, date of compl - 16 april, almost 16-17 days have passed, still they are saying of next week (As earlier they did).....
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — nikkor 200 500 (copy with clarity issues and dust) [Resolved]

 Arun P Sidharthan on Mar 16, 2019
Last month feb 1 (2019) i purchased a nikkor lens 200 500 5.6 which costs around 78000. When i tested the lens with my camera body i found some issues with auto focus and the images captured within 300 500 range is very soft. I clicked few more shots and confirmed the issue. On 5th day of purchase i reported this to customer care writing emails. They were doing some random tests and were telling no issues with it. Also i reported about some dusts and moisture marks inside the lens. They were telling its normal and cannot be fixed. And need to change some element which will be charged to me. From...
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — lost warranty card [Resolved]

 Nitin Kolhatkar on Jan 11, 2019
Hi,
I had deposited the camera box for my nikon d850 and another box for 24-120mm lens with a hotel in their store room. The boxes contained the warranty cards for both the products. The hotel has misplaced these boxes and as a result i no longer have the warranty cards.
(The camera and lens were bought in early october 2018. I have the invoice of the purchase).

When i tried calling up or contacting nikon's support mail id to request them to issue a replacement warranty card based on my invoice.
I am given a rigid answer that for all online purchases, without...
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — poor/worst sales support by nikon head sales office

 rravisankar on Dec 11, 2018
Since 6th Dec'18 I am following up the Nikon Sales Head Office ([email protected]) to know the sales location at Chennai - Tamil Nadu for my Z7 mirrorless Camera spare battery purchase.

But, there is no courtesy mail also for the customer query... Even after several reminder also there is no response & solutions for my requirement.

I felt very bad for choosing wrong product since there is no support for even purchasing...!!

Ravi Sankar...
Complaint comments  Read comments Complaint category Digital Cameras

Nikon — nikon service center not giving proper information

 Tanvesh Patil on Sep 8, 2018
Just recently got nikon d56003 months ago. After normal use it started to show error. I gave it to service center for repair. Submitted the camera to
Service center at andheri on 16 august. They mentioned it will be covered under warranty. Also they mentioned that they need to order part from out of country. But then it has been 3 weeks and still the part has not yet arrived at service. Saying that shipment has "no eta"....
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — nikon d5300 body damage within 6 months

 Sayan Biswas Maitra on Jul 25, 2018
20jan 2018, i bought nikon d5300 from mm photography store kolkata. On my last day of use when i was taking some shots all of a sudden the camera started to malfunction and stopped taking pictures.
The very next day i took the camera to the nikon authorized service center through mm photography shop. They registered my issue with the camera and said that they will inform me what is wrong and what can be done. Today (25.07.18) they told me this is a liquid damage case but they did't found any water in my dslr body but they are sure about liquid damage but they dont know what is the source...
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — dslr model d5600

 [email protected] on Jun 7, 2018
I bought the camera on 2/6/18 and just after taking a few shots from the camera o realised that the camera is missing shots - i mean the pics are totally black. Initially i also thought that there might be an issue with the settings and i checked them again and again but it was not. Then one of my friend suggested to take two pics using the lowest aperture and highest exposure time. I took two shots, 1st one was black and next one was clicked ok. I understood that the hardware is malfunctioning and i dropped an email itself to the company, visited the dealer and their customer service center - but...
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — not replacing part under warranty

 Aditya Daipuria on May 11, 2018
I had given my nikon d5200 in pune service center because of blurry viewfinder. They told me that my product is in warranty and diopter will be replaced under that, yesterday i got a call from service center and they told me that they can not fix this under warranty as there is internal damage, i asked them how i can damage the internal part of the camera if it was not dropped earlier by me and diopter is only used 2-3 times till now after listening this there answer was they are agreeing all this but they can not fix this under warranty.

This type of unprofessional reply is not expected...
Complaint comments  Read comments [1]Complaint category Digital Cameras

Nikon India — my under warranty nikon d500 damaged during servicing

 Jogamani on Mar 3, 2018
Sir
I submitted my 5 months old nikon d500 for sensor cleaning at authorized nikon collection centre, imphal - advance multitechnologies bapupura imphal manipur. On 24/01/2018. On 09/02/2018 (Job number:imf000582). My camera had no other issues except few dust on the sensor at the time of submitting even though i mentioned about having problems with wifi connection through their mobile app snapbridge and also about not getting 200 continuous shots as claimed by the company even though i used recommended xqd card. I received a call from nikon authorized service centre guwahati - kamakhya...
Complaint comments  Read comments [1]Complaint category Digital Cameras

Nikon India — nikon p520 camera issues [Resolved]

 bpavan86 on Jan 20, 2018
Hi team,
Since 1 year i am not able to use my camera as it is not working now. Suddenly the battery is bulged and camera stopped working. I took it to service center and came to know that it is discontinued and spare parts are not available. Can you please suggest how to proceed on this. I requested for the spare parts and they say that this is impossible now. I used the camera only for 2 years....
Complaint comments  Read comments [1]Complaint category Digital Cameras

Nikon India — lost dslr d3200 [Resolved]

 Kabita saha on Jan 20, 2018
I have lost my dslr 3200, but i knew who was done this, i have his so many picture with my lost dslr & got so many photos which is taken by my lost camera, so please kindly help me for this problem, subrata saha his name who was done it., please please solve my problem, he is my cousin brother, but now we have no more relation, his friend told me that he had my camera, and also i have all are chat list which prove that he was done....
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — nikon d7200

 RudranP on Jan 15, 2018
Hi,

I have purchased a d7200 with 18-135mm from foto circle, koramanala, bangalore on 18-march-2017 and used it almost 10 months. I used it for occasional photography. I did not check the shutter count till now. I checked the shutter count today and found it as 41257 which surprised me a lot. I never used it at this extent.

I am not sure if it is faulty or there is some shutter count before purchase.

Can you please look into this matter and suggest?...
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — waste of time, cod and complete damaged package recd & not replaced or refunded.

 Abdussamedderby on Dec 5, 2017
Regret to mention that homeshop18 is mrktg your products and no customer service to address the issues and respect the consumer rights. Complaints are mishandled with no response organized to keep consumers posred of actions taken.
Hope the proper order in sound condition is returned or refunded for the same. All communications and photos of the products returned back via courier is attached herein...
Looking forward to receive quick positive response and action to the following:
Complaint number.
Hs[protected]
Order number
[protected]

Regards,...
Complaint comments  Read comments Complaint category Electronics & Appliances

Nikon India — nikon service center lost my camera - service order number: chn-026962

 subiksha subi on Dec 2, 2017
I have bought nikon d750 camera on[protected] and its serial number is 8809xxx,

I have been intimated by nikon due to manufacture defect they are calling back the product nikon d7450 for fixing the issue.

Based on the above call back, i have given my camera to nikon authorized service center chennai to fix the issue,

Please find the details below and attached the service receipt for your reference.

Service order number: chn-026962
Service order date and time: 12-oct-2017 11:40:10
Name: pasupathy


Toady...
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — escalation regarding worst service - cochin credenser service centre

 Photography teacher on Oct 24, 2017
Hello all - i was a nikonian since last 12 years but now i'm totally shifting my system to canon due to very very worst service provided by credenser nikon authorized service centre, cochin. Email: [email protected] I own a d3s and i recently sent to credenser on 19-oct-2017 for the following three repairs. 1.) to change the usb connector covers, 2.) to fix the eyepiece shutter lever, 3.) to clean the entire camera mainly the viewfinder & sensor but the service centre totally fooled me by their worst service. Yes.! They have fixed issue for only one (Usb covers) and the remaining two issues they...
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — replace the defective camera

 naveen.jaiwant on Aug 23, 2017
I had purchased nikon 610 camera in december 2016 ref #
In a span of 7 months i have sent this camera three times for repair and error has been rectified.
Nikon is brand, we have our complete faith being professionals. But this camera has torn apart my faith.
I have suffered great loss, due to constant repairs. I had to stop my shooting in between the functions.
I am not in a condition to bear more loss due to the error that i constantly face.
Can i kindly request you to replace this camera and provide me with new or equivalent camera
As soon as possible.
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — 55-300 vr nikkor lens

 Zainab Nasirabadi
My service request no. BHP 1685 &1686
I have admitted(using this word deliberately) my 55-300 Nikkor lens and D5300 body with Nikon service centre Bhopal, M.P. on 22nd May 2017.
The lens was giving problem while focussing and making noise. Body had no issue other than general cleaning and servicing. I got my body in 3 to 4 days, about lens they told that it has vr problem, it has to be changed, as ur product is under warranty we will send it to Indore service centre, and they will do it free within 3-4days. On 30th may I received a msg. that my lens have technical problem so it would...
Complaint comments  Read comments Complaint category Digital Cameras

Nikon India — Nikon pune servicing

 sb.bnsl
Hi,

I had recently got my nikon d5500 body and two lenses cleaned from nikon authorized service center - synergy camera center, pune, india

I had clearly mentioned that there is sand in my lenses and camera so they need to be cleaned accordingly. I had also been charged accordingly.

I got back my gadgets today and i noticed that the sand had not been removed from my lenses. I notice the hardness and the friction while rotating the zoom ring and the focus ring.

Though i am not sure about the internal cleaning, i have my doubts whether it...
Complaint comments  Read comments [1]Complaint category Digital Cameras

Recently Discussed

2 days ago
Nikon India
I am not being given warranty just because I brought my nikon d5600 camera online on amazon.in from the seller appario retail pvt lt.
Nikon India
never go for nikon
Nikon India
delay in service
Nikon India
lost warranty card
Nikon India
nikkor 200 500 (copy with clarity issues and dust)

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