Nikon India — lost warranty card-no support from nikon
ShSherry86 on Jun 29, 2019
I had written a mail to nikon customer cream [protected]@nikon.com as my brother who passed away a few weeks back, was a professional photographer and now we do not have any option but to sell the camera and lens. Unfortunately, we could not find a paper copy of warranty card but only a picture of it in his mobile. Nikon replied they don't have option of providing duplicate warranty card. I don't understand whats the problem as product was bought in october 2018 and it has 2 year warranty. Without this warranty card i wont be able to sell this expenses product.
[Jun 29, 2019] Nikon India customer support has been notified about the posted complaint.
Verified SupportNikon India Customer Care's response, Jul 01, 2019
We understand your concern, but warranty card is a documents which is issued once and supplied inside the sealed box.
Therefore, duplicate copy of the same cannot be issue.
Your kind understanding will be highly appreciated.
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