Nikon India — made scratches while cleaning fungus

Address:Kolkata, West Bengal

sir, i have a Nikon d7000 camera body and a Nikon 35mm 1.8 G lens, 1month old. The camera was facing with auto focus problem. so, I have given the camera and lens both to the Nikon authorizes service center (as mentioned in Nikon’s official website-"Capital Electronics"). When I gave the camera that was 100% perfect condition, without any fungus (and i have the document proof). But when i get back the camera that was affected with fungus. After a little argue they cleaned the fungus, but the lens was affected by the little scratches. When i told them that, they told me that was present from the time of receiving.. Now i don't know what to do and where to complain..
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Hi Ami.Ayan,

We are sorry to hear about all the grievances you have with our services. We would like to take this opportunity to resolve all the complaints you have. Please share with us your contact details and we will get back to you at the earliest to make sure the necessary action is taken.

Regards,
Nikon Team.

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