Nilkamal — defective product sold and worst service

Address:

560083

Very bad quality of products and the worst service.

I purchased a recliner sofa at koramangala, bangalore branch in july and the quality of the product is so bad that it had to be sent for service/repair thrice in the very first two months. The foot rest part just tears off when we sit extend and place our legs. More over they delivered it today with the torn part as it is and in a dirty condition.

The managers - ashok and madhav are least bothered about the complaint and they never answer their phones when called to check the status.

I do not wish to keep this any more. I demand to refund the amount paid for this defective product.