Nilkamal — Defective Queen Leaf bed

Hello,

This is in reference to Queen Bed that we bought from @Home Inorbit Mall Malad West. Within 4 months the parts started popping out and when we checked there was no option to fix it back as the wood used is completely hollow from inside. even the plates on which the mattress is placed is completely changed its shape and might break anytime soon.

We really didn't expect to get such shallow quality product from you.

Due to covid situation we couldn't highlight it before so as soon we came to know the mall is operational we went and complained. Below are details.

Date of Purchase: November 2019
Brand: AT HOME .. Nilkamal
Product : Leaf Queen Bed
Transaction id: 1917/145
Amount Paid: 19900