Nilkamal — I am complaining about a Sofa set which was bought from Hyderabad store

Website:

@home store

We bought this an year ago and left immediately to Australia.We just came back and noticed that there is static flow from the sofa if we sit fir a while and touch anything even people.Getting a hard current shock.Reported the same with the service guys and they said that they would send someone but It now no body has come to check that.Called couple of times but didn't find any seriousness in this matter.Spent 75grand after 50% discount looks like there is no proper customer service.What is the point in buying such branded stores when there is no customer care.They are just bothered about money but not customer satisfaction.With this experience I have decided not to buy anything from this store if this is what we get from here.