Nilkamal — not received my product ordered on 3rd may. order id #5324

Worst company to dealt with. I have ordered my product on 3rd may, it’s been nearly a month now, after lockdown relaxation and still struggling to contact and know the status of my product. Is there any hierarchy of management people in your company to whom i escalate my issue. Your customer care number is pathetic, earlier they respond that we are working on this, but now they don’t bother to pick up phone.

Please either refund my amount or send me updated status of my order.

Please respond to your customer for your company’s reputation at least.

Some more points to share :-
Keeping loyal customers is less expensive than getting new ones. Research shows that it costs about five times more to attract new customers than to retain existing business. Satisfied customers become devoted buyers when a business is trustworthy and provides good customer service.