Nilkamal — order no - 739211 dt-15/08 box bed

Address:Chandigarh, Punjab, 160036

Felt cheated as sold the bed at @home, nikamal showroom elante, chandigarh saying to be made of solid wood. When received found opened in bad condition with paper pasting went out of side and box boards. Bolt of bed found not in the cartage box, seems of have provided the used one.
On complaint had accomodated for replacement but promised to deliver other one on 1st sept and till date have not. Reason given have technical issue of invoice not generated, wl let u know.
Complete harrasment. Customer care also just sent one liner for inconvenience but didn't turned up.
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I have a plastic Nilkamal almirah its lock has gone defective and is not available in the market with hardware shops. Kindly help me how to get lock for almirah
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