Nilkamal — poor product , zero after sales service

Keshav Sarkar

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700008

I got @home by Nilkamal Nation Solid Wood Bed with a one year warranty on their product. It's broken in one month after a lite use. And they are guranting no after sales service as even after writing number of emails they are too busy provide the claim of warranty. Cheat and shameless. They were claiming it was tested under eight guidelines. If this kind of fraud and fake promises are made to attract people to buy a looser product it's none less then cheating business. This kind of activities should be taken action against and penalised. If this is how these cheats are trading very soon they will earn in billions but consumers get a big fat zero.

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Nilkamal customer support has been notified about the posted complaint.

Jul 02, 2019

Updated by Keshav Sarkar I want my money back if you provide this fake ply filled with straw. Stop cheating you cheats.

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Comments

Keshav Sarkar

from Kolkata, West Bengal

After raising the complaint to this Consumer Forum, Nilkamal just sent me a email stating they will replace the damaged part in 7-8 days. Since then no one from their company got in touch with me regarding the delivery of the part. This is simply going over my patience level now. It's a prepaid order and I've already invested my money on it. What's the reason now for such a double standard low grade after sales service. How long consumers in India have to suffer like this. This can't be the standard of dealing with customers. I'm claiming something which is due. Now will they compensate me for this intended delay . They should be fined.