Nira Finance — Nira app status is still under process. But my loan is disbursed and App shows no active loan

My Loan is disbursed but now reflecting in Nira app. App shows details of verification stage screenshot attached.
However I require immediately preclosure summary and repayment schedule of my active loan on Nira app.
Even though I had emailed many times and reinstalled my Nira app several times. Same page is presented.
Please note that my loan is disbursed and credited to my account also., but Now I want to foreclosure on priority basis.
Please help me with this..

Regards
Reshma Kamble
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