Nitraa Furnitures — Product not delivered after placing the order. No updates on the order status also

Address:	560061
Website:	www.nitraafurniture.com

I have placed an online order with the http://www.nitraafurniture.com/ for a computer table (Bestar modern computer desk) on may 10th 2016. Payment of rs 4990 has been made online . I can share the details of the screenshot.

There has not been any communication from the nitra company about the order status & just says "ready to ship" . When i have been calling the customer care number - [protected], i do not get any confirmation on the order status. They mentioned, they would share the docket number but no info till now. When i called today 28/5/2016, to check the status, again i get the same answer as will get back. I did mention, i would approach the consumer forum by eod, & they were so so arrogant to say "pls do sir". Can you please help me get the issue resolved.