Nitraa Furnitures Complaints & Reviews

I had requested the concerned seller to send someone to fix the study table i had purchased on 15.01.2019.after several phones call the seller send the person to fix the study table.the repairman came in the evening and did not repair the study table .after that he neither turn up nor repair the study table .later i came to know from one of my friend who had purchased a furniture from this particular dealer and had similar problems.his problems were never resolved.it appear that the concern dealer is a cheat and dishonest.please advise me what legal action can be taken against such irresponsible dealer.

I have booked product NES 6051 on 05/03/2017.
I have made full payment on-line on 05/03/2017.
No supply till date.
Unable to contact the company as all telephone No are not working.
I personally went to the factory and it is closed.
It appears company is no longer functional.
No one to contact to resolve the problem.
I want product supply immediately or full refund
Joelmanojkumar
[protected]

I have ordered a computer table online on 05/01/2017 by paying online Rs. 3990/- to Trutek Products Private Limited. Till date there is response or email or message from the Company. Fraud Company- Duping customers and Not responding after payment. I don't want to continue with them, Please help me out to cancel my order and get back my amount . Regards Naveen Kumar K. Kankanady, Mangalore. (Contact +91 [protected])

Dear sir, i have order product on 19th may 2016, todays almost 25 days gone, i do not have any information about my product, as per website it is still saying ready for shipping, management is very irresponsible, they do not apologies either for being late and return my money, my order id is 4102859.

I think such company should be banned, they are fooling customers, they enjoy the money only after complaint there is possibility of my funds back.

In the website showing in 4-7 days product delivery.
Request you to please help.

Thanks,
Mayank agrawal
+[protected]

I have placed an online order with the http://www.nitraafurniture.com/ for a computer table (Bestar modern computer desk) on may 10th 2016. Payment of rs 4990 has been made online . I can share the details of the screenshot.

There has not been any communication from the nitra company about the order status & just says "ready to ship" . When i have been calling the customer care number - [protected], i do not get any confirmation on the order status. They mentioned, they would share the docket number but no info till now. When i called today 28/5/2016, to check the status, again i get the same answer as will get back. I did mention, i would approach the consumer forum by eod, & they were so so arrogant to say "pls do sir". Can you please help me get the issue resolved.

Hi I have ordered 6 seater dining set at nitra furniture on[protected]. still I did not receive. when I cal and ask them they are saying different stories every time. I have paid full amount 13, 000. below are the details. Order ID: 3434769 Ordered Date: 26-Nov-2015 Contact person from nitraa furniture is [protected]. This guy is saying stories daily. Need my money back.

Please do not buy furniture from Nitraa furniture, biggest fraud company.. I had placed an order for diwan on nov 19 2015 and even after a month they have not dispatched whereas the website says it will be dispatched in 7days, even after so many calls to representatives nothing worked out, whenever i spoke to the customer care number the guy lied to me that they are dispatching today, everytime i call him he was telling me that we are dispatching...

One of the worst company that i have never seen. I have cancelled my order after waited several weeks to delivery it. Then i am struggling to get back my amount back from last 4 weeks. No one is responded to my emails and phones. Its totally cheated the people and will loose the confidence to buy the products over online. Never opt for nitraa furniture anytime, it will be the big mistake of your life. You will surely regret, if you do so.br...

Fraud Company- Duping customers and Not responding after payment. I had booked a furniture through online on 11th June 2015, but after that no one had responded to me and i came to know that it was totally irresponsible people in management. I don't want to continue with them, Please help me out to cancel my order and get back my amount . Regards Ramesh

Am Aruna Adityan, my phone number is [protected], recently I ordered a Smart Study table on December 4, 2011 at Chennai Trade Center through one Mr. Lokesh, on ordering i paid Rs. 1500/- by cash and the balance i had paid at Nitraa Adyar the very next day. The total cost inclusive of delivery that i have paid is 4499/-. My order number is 2924.

It has been almost 19 days since i have booked and till now NItraa is yet to deliver the product. For the past 19 days i have made innumerable calls almost 2 to 3 calls a day and every time they give a different story but they never commit as to when they will deliver. My money is blocked in a good that has not been delivered. Your staff on further questioning why they are unable to deliver answer me rudely as though they are doing me a favor.

Because of this i am undergoing a lot of stress and agony.

I request you to either deliver me immediately or refund the entire amount of Rs. 4499/- (Rupees four thousand four hundred and ninety nine only)

This is to inform you all that i have purchased one nitra almira, model no nn4000 from nirta showroom at vip, haldiram, kolkata alomost 2 years back... But there was lots of problem (Phungas problem) with the almira from the begining, in last one & half year, it was replaced twice; nitra technicians has done servicing so many times but ultimately problem remains same.
Below is the key persons from nitra was involved for rectifying the issue:
Mr. Dilip from nitra vip, haldiram kolkata - mobile: [protected]
Mr. Dilip agreed to change the almira in the month of august-10 for the 2nd time... He agreed to give one brand new almira with same model.
But unfortunately i got transfer order on the same month & i had to move to hyderabad.
So i requested mr. Dilip to give me a sealed pack almira so that i would be easier for transportation. He agreed to give me the brand new & sealed pack material. As per this they have delivered the material at my home in kolkata.
Now after moving to hyderabad, when technician came to assemble the almira, we found the below problems:
1. It was not sealed packed... No thermopols were there inside the packing... It was packed by simple cartox box materials.
But a brand new almira comes with sealed pack with thermopols inside the packing.
2. Lots of small small spots were there in the parts. Also some parts were looking like damaged... Technician also feel that may be it was lying in the godown for long time.
3. Technician started assembling the almira... He assembled the whole almira but couldn't fix the doors properly... He tried to fix the doors for around 2 hours but ultimately couldn't fix... He confirmed that this doors are from different set hence it is not getting fix in this almira.
3. Finally i talked with mr dilip. This time he agreed that it is not a new almira. This almira was lying in the godwon for last 1 & 1/2 years. Also he agreed that some parts were damaged & he has changed those parts... The doors are from different set.
Mr dilip again promised me that he will talk with their hyderabd office & will change the almira again. But everyday he is making some drama & ultimately nothing is happening.

Than i have contacted the area manager (Mr. Vijay) of kolkata office & told him the details... Than mr. Vijay forwarded the case to chennai head office customer department head, mr. Muralidhar...

From last september-10 to till date i am following up with vijay & murali ; sending mails regularly, talking to them regularly... Everyday they are telling they will take care in 2 days, 3 days etc etc, they will revert back to me with solution /replacement etc... But till now they never reverted back to me from their end... Every time i have to call them & they use to tell me it will solved immediately... But they are not doing anything simply.

Finaly on decemebr-10 last week, i agreed to take some other product in replacement of the wardrope & told mr muralidhar the same... Murali also told me to visit their hyderabad branch office & select the replacement product. Then i have visited their hyderabad office to see the alternate product.. I have choiced a different wardrope& asked to deliver the alternate wardrope... Venkatesh from hyd office told me that it will be delivered within one week... But its around 40 days gone but till date the product not delivered... Everyday the same story, order has been placed & will be delivered by the week... Nowadays even they are not respoding to phones.

Here i need help from consumer complaints team... This is one of worst company where everyone is seating to cheat people... Need to take action on mr. Dilip, mr. Vijay, area manager kolkata ; mr. Muralidhar, head customer care department for harasing people.

Very poor customer service. Not seen a big concern like this bad service.
We ordered a sofa set on Nithra Furniture Royepet. The delivery date was 15 th Dec. On 18th Dec Mr.Babu, Mr.Murali and Mr.Mohan committed to deliver the furniture on 20th Dec by 8.30 pm. So far we have not received the sofa set and no response from them that the sofa set would not be delivered on 20th. Infact we were waiting for the delivery till 10.30 pm. The money has been fully paid and we have been cheated by nithra furniture's. I don't think that this complaint will help me to get the sofa set nor these great people will regret for happenings. Their phone no is [protected], [protected].

I recently ordered a wardrobe in nitraa furntures, adyar, chennai on october 2nd 2009 and they specifed a delivery date on 10th of october... The material (They usually assemble in your house by brings the cut pieces) on 8th october itself.. But even after one week they didnt send a fitter to fix that up... I have called then nearly 10 times a day but they dont response properly.. The only reply from them will be they will check from the dispatch and shall call in few minutes.. But they never return your call... Its a big pain and stress after you spend lots of money and at last you need to chase them to get it fixed also... Very poor customer service... I am still waiting for them to come and get it fixed... They dont cancel our order also if we ask them to do so also...

If rainy season comes all your nitraa product will get damaged. This is made by cheap wood and dont buy it....