Nk Realtors — Delay in possession of the flat.

Address:

Kolkata, Shakuntala Park

It is to let you know that myself Sudeshna Banerjea had booked a flat in “Greenfield City Project”. I have decided to make cash payment against the demand draft that I will receive in my registered e mail address. And it is inform you that I have cleared the entire value of the flat excluding registration charges. That is we have cleared a lump sum amount of Rs. 3900000 and and the payments are being made just a day after we received the demand drafts. It is to further let you that the last payment that we have made is the payment after which we are subjected to get the possesion of the flat under Unit 1G, Block 33. Just a day after we made the payment I received a call from Mrs. Ranupriya Ghosh, asking me to send her the cheque number, so I did and asked her about the date when we will get the possesion letter. She told me that I can collect the keys after 20 days from the date when we have made the payment that is on April 2021. Thereafter between completion of 20 days lockdown got imposed, so we could not able to make follow up assuming that the office might be closed. Meanwhile on 13/06/2021 so called up Mr. Sourav, one of the aligned sales representative of “Greenfield City Project”. Currently posted in Marketing department of of the project within the same premises and shocked to know that the possesion of flats under block 33 have already started in the month of June and we are net even informed by the incharge Smt. Ranupriya Ghosh regarding the same, being a loyal customer making payment within a day from receipt of the demand draft with an expectation of get some co operation during the time of possesion got shattered and I am very disappointed by the approach of the incharge Smt. Ranupriya Ghosh, since she is not even bothered to pick up my call or to answer any of my Wattsapp texts. But during first lockdown when the situation is worse and we received one of the demand drafts, she called us and repeatedly forced me to make the payment. Somehow I have managed to handover the cheque to someone she recommended, and the name of that myself person is Samrat Chatterjee residing nearby my residence. In brief just to let you know that I already had a look of the flat that we have booked when we visited the site on April 2021 in order to make the final payment and found the flat in complete ready to move in condition, so there should not be any delay to handover the passion letter against which we would revive the key. So in this case and I am expecting loyalty from you end, same as I had been loyal to your company towards making payments a day after we received all the demand letters. I am a widow who had made much compromise and managed my family budget to get my property without any hassle. But it is so much disappointing to get harassed in such a way towards getting the possesion letter. In case of the action is not taken in this regard and I do not revive and calls from your end stating the exact date when I would receive my possesion letter and the date should be duly mailed to my registered e mail address, then I will be forced to take the matter into the consumer court and human rights forum. I do authorise you to call my son Sri Shiladitya Banerjea, mobile number- [protected] and discuss the matter with him, since is the the person who is dealing the matter since booking.