NMMC — Water bill for consumer no.[protected] paid but not registered in Ledger

Address:

Row House, Plot no. 281/282, Vashi gaon

Message as received from HDFC Bank regarding online water bill payment on 3rd May'21for consumer no.[protected] in name of V. J. Patil is
"Thanks for paying Rs.279.00 from A/c XXXX5557 to TECHNAVIMUMBAIMUNICI via NetBanking. Call [protected] if txn not done by you."
Though the money is deducted from my account, the same is not reflected in Water Bill Ledger so far.
Transaction may be hanging with TECHNAVIMUMMUNICI.
Please Clarify.
Mob: [protected]