NMMT Bus — services r faulty, how much stupid nmmt making out of people

Address:vashi, Mumbai City, Maharashtra, 400703

Nmmt ac bus 125 i have not come across a single bus to have mobile charging points operational.
Does nmmt deduce ticket cost when they reduce services, no....

How much do u think people r stupid and, im concerned if anyone is gona take action on this. I hope this cissue shudnt b let unspoken... Plz forward to concern officer.
Regards
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Today 19/07/2019, I was traveling in NMMT BUS NO 112, Registration number MH43 BG-9556, From Maharanapratap choukashi to Sabale,

Observed that driver using Mobile, During this journey from 12.45 pm to 1.30pm he used mobile 2 times to talk someone and continuously holding mobile in right hand and driving with left hand,

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    vashi, Navi Mumbai
    Maharashtra
    India
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