No Advance — Luggage

I had booked your transportation service for my luggage from hubli nagar, new delhi to kaikaluru, andhra pradesh. ). I had paid the money to the executive through phone pay. So i was tracking for my parcel and it shows way bill undelivered. I tried contacting customer care but there is no response. I tried to contact local agent but i couldnt find their adress. I kindly request safe express to please update me about my consignment and its whereabouts. I request a call back to my no. As soon as possible
way bill no:
85697180