No1. Air Travels — Regarding -Driver and the Bangalore office staff

Address:

Bangalore hebbal

To whomever it may concern
Date and time of journey:17.05.2022
From Bangalore to Mettupalayam
Timing: 9.30 pm
This is to bring attention that we were totally disappointed and irritated on the drivers ignorance in not responding to the call which we made during heavy rain searching to seek info about the bus departure.It was raining very badly that people stagnated in one place .

The driver arrived at office 9.27 pm and the office guy did not even check if all the passengers boarded .we requested the driver to wait for 2 mins as my mother only 50 meters away from the office .

Driver mentioned that it's raining heavily that I can't wait and police may scold and he asked us to board from madiwala .

My genuine question:

For whom is he driving?

Why din the office guy did not check passengers list .

What measures do thy have if we are stuck in natural crisis like rain?

Since it was only three passengers to board from Bangalore kalasipalayam, he happily ignored what if it was 10 members ????

We yelled at office guy and then he called the driver and stopped 200 mts away where v boarded auto to reach in heavy rain (refer news to know how it rained in Bangalore)

I[censored] can pls provide common sense to ur drivers on how treat passengers during crisis ..

Note: we saw people from A1 travels taking their passengers reading their names .

I need an answer .