Address: | 636009 | Website: | www.noblesmartshoppe.com |
Hi modi ji,
I have purchased a new electronic product from noble associates. This company ho office located at salem district in tamil nadu, and there is a branch office at chennai for providing sales and service.
The product (Tower fan) which i purchased from the above seller, which was gone faulty and i have called for servicing them within the warranty period. But there was no proper response from them, they never use to pick the call from chennai branch office and even if i try to their ho office i use to get worst reply from there always they use to reply the concern person is not available and i am office boy.
I request to take an action on this company for selling such a worst product and for providing poor service to customer.
While selling the product they have mentioned there is 1year manufacturing warranty on the product and 5 years free service. Was this information helpful? |
I have bought relaxing chair from Noble Associates two months before when they had a stall in Chennai Trade Center and it got broken two weeks before, I was trying to call customer care, office numbers provided in bill more than 40 times and just once they picked up the call.
They photo of chair, bill copy and I have shared same with them through whatsapp but after that every day I am calling them and after so many calls they just picking up once, saying will send it Today but nothing happening end of the day
Last two days not even picking up the call and Today morning just replied in whatsapp stating like this is the way we treat customer and do whatever you want
Very worst experience with this company never ever suggest to anyone, waste of money and energy.