Nobroker Technology — Axis bank credit card fraud

On 24/07/2020 i got a phone call from an unknown number claiming to be a representative of axis bank from mumbai. She even provided me her details (Employee id - axis5712f, name - sneha agarwal). She was enquiring about whether i have received my new credit card or not. Later she herself provided me all the details of my new credit card. She was telling that i will be awarded reward points on my credit card and for that she had sent me an otp both on sms and email (Email id - secure. [protected]@axisbank.com). On denying to provide the otp she kept me busy on the call and later i received email and sms that amount has been spent on my credit card. This happened 4 times and 4 times i received email and sms that amount has been spent from my credit card. Then i blocked my credit card online and contacted axis bank customer care. As per them 2 transactions (Amounting 39395 and 39395) have failed and 2 transactions (Amounting 39395 and 39398 = 78793) have been spent on nobroker technologie. I even raised a service request with them and was provided a request id[protected].
Request you to please take necessary action against the fraudsters and help me get my money back.
Was this information helpful?
No (0)
Yes (4)
Complaint comments 

Comments

Similar case happened with me on[protected]. Axis bank will not do anything. They are asking me now to pay the full amount of 80, 800/-

What happened in your case?
They are least bothered about customer's money... they say it is your problem and deal with law enforcement agencies...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint