Noida Authority Online — No control on officers for reaching office in time

Address:

42-A, Sidharth Extension, Pocket-C, New Delhi-110014.

I am 75 years old . I visited your office in Noida to tender a RTI application. Counter staff referred me to kala kendra office, which is 200 mtrs. away. They handed me over three copies of the challan for depositing the same in the bank which is about 50 meters from that office. After depositing Rs.10/- I came back to administrative office and tendered the application. Lady at the counter refused to accept the application as the same was not enclosed with copy of RTI fees. I told her that only three copies of challan are given and Bank retained two copies and copy meant for the deposit as stated on it cannot be deposited, otherwise, I will not have any proof of deposit. She directed me to go to photocopy shop, which was at the back of your office and about 100 meteres away and get a copy. I refused and said that your staff should get the copy. if it is mandatory or 4 copies of the challan would have been prescribed. She asked me to leave the counter and not to argue with her. I eenquired about incharge of dak section, she referred me to the lady who issues the pass.
Firstly, she said that she does not know about the incharge and after a long persuation and consultation with her staff she issued a pass no. 479439 at 10.44 A.M for meeting Shri Indu Prakash Singh, OSD-1.
I visited OSD-1 office and fount that by 10.46 A.M he had not arrived in his chamber. I waited for 20 minutes but of no use . In the meantime one of the staff memebr of that department after listening to my story helped me in getting the copy from the departmen itself bu OSD-1 had not reached till 11.30 A.M in his office.
My complaint is as under;-
1. Why Senior Citizens are being asked to run from pillar to post.
2. Why polite and courteous staff with job knowledge is posted at the counter of public interaction.
3. If tendering of copy of the deposit recipt of RTI fees is mandatory then why authority does not give four copies of the challan or makes arrangement for copy at the dak counter.
4. Why officers does not reach office in time.