Nokia Care — Irresponsible dealing of a warranty product

Address:

Thiruvananthapuram, Kerala, 695123

My name is AJESH.S. Nokia care job sheet number 12548. In my case it was a simple volume button and sensor complaint. On 21 st December 2014 I took my phone (Nokia Lumia 525) to Nokia care karamana, Thiruvananthapuram. They told me that since the phone is under warranty cover it will take 10 days. After 10 days they are saying that the phone is off to Bangalore for repairing. The again told me to wait for another 14 working days. Now it is the 17 th working day and they have no idea about the status of the phone. They told me to wait till some response from Bangalore based servicing agency. Fed up with the very irresponsible behaviour of Nokia care personnel's.