Nokia Care — service - waste of time | |||
Yesterday I went to Nokia care center, Chikkadapally branch Hyderabad at 7.5 pm. One Ramesh in counter checked my phone Asha model regarding voice problem and said come tomorrow before 7.00 pm and get it repaired and said it will take 20 minutes time to change the volume button. Again today I went to 6.20 pm and approached Shekar in counter. After preparation of job chart No.36883, he asked me to come tomorrow. I said that I came as per your direction and requested to repair as said yesterday. But they are not bothered about their time given and said they can not do anything come tomorrow. I have taken back Phone and asked them where I have to make compliant. Shekar said, there is no compliant and asked me to write on smiley slip which was pinned on notice board. While pinning my slip on notice board I have noticed the Centre Manager no.[protected] to contact. I have contacted over phone but I could not hear as there is a volume problem and I have given messages, but no use. What I understood is Nokia care does not bother to give correct time and does not have uniform reply and not bothered about wasting of time of customer and giving reply without realisation of their mistake and taking very carelessly. Was this information helpful? | |||
Nokia India customer support has been notified about the posted complaint. | |||
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