Nokia — Charging point not working and Service Center delaying the mending

Address:

Simran Electronics [154_433527] 21A, Near Radha Krishna Mandir, Nehru Nagar, Agra, Uttar Pradesh 282004; Ph No. 7900366597

I bought my NOKIA 7.1 on 20th October 2019, In mid October I encountered charging issues so I submitted my phone for repair at Simran Electronics, Agra as it was under warrantee. It's been a month but the service center keeps on saying that the parts are not available, For god's sake don't open the service centers in the name of your brand if all they do is delay, I've never ran across a lazier system than this, such incidents hamper the company image, I switched to NOKIA after 16 years and this is all NOKIA has to deliver: poor services. Kindly look into the matter ASAP.