Nokia — Complaint Against Nokia Mobile Phones

Address:

Mumbai City, Maharashtra

Dear Madam/Sir, My name- Amit Sagare, from Kharghar, Navi Mumbai with my mail i.[protected]@yahoo.co.in mobile no. [protected]. i have purchased mobile phone Nokia E6 on 13/04/2013 from authorized nokia dealer in Vashi Navi Mumbai, i have attached the bill copy of the same and even the replacement note along with this e-mail. the mobile since the time i have purchased was sent number of times for repair i appreciate that Nokia company agreeing the problem replaced the hand set E6 in month of June, 2013 but even the replaced mobile has the same problem of network drop and restart, in spite of number of visits to there authorized service centre M/s Syona service, Vashi Navi Mumbai the hand set is under same problem. on that ever time when i give the hand set for repair at authorized service centre M/s Syona service, Vashi Navi Mumbai, Nokia call centre tell me to give them a job sheet no so that they can keep i close watch on the registered complaint and every time the reason is same this time the hand set is thoroughly observed and check and hence the problem will not arise. this thing has happen for more then 6 to 7 times and now i think i am been followed as a customer. i request them to please sort out the matter we have been your valued customers for more then 12 years but i think they are not bother with the same and just giving me reasons so the hand set will go out of warranty and they can get a run. I want my money back or equivalent phone or above model i can pay them the difference or let them agree after so many times of repair and observation they are unable to meet the desired standard of mobile phone basic function of connectivity and restart problem. I beg you to resolve my problem it very frustrating to see that some one is fooling you with all false promises after you have paid them there desired amount