Nokia Customer Care — Repair for E72 Screen

Address:

Hyderabad, Andhra Pradesh

Hi, I have purchased a Nokia E72 in Sep 2010. The Phone has been working Perfectly fine with no issues at all. The speaker on the phone was an issue for a year or so. If any one called you could not hear their voice as good as other phones. I approached care service centre in Secunderabad with the issue. They rectified the issue by charging me 350.00 and I was happy with the service. But to my amazement the screen all of a sudden started to get distorted. The screen on the upper right side started to blacken out. The Menu options on the screen disappeared to the bottom. I am not able to understand how this is possible. I did not drop the phone where such a thing or an issue should happen in the phone. Just with in a week the phone gets damaged. I need you to help me. I have now to pay 1700.00 for the screen which is damaged. I am not able to find out why this has happened. The service centre associates are not even ready to hear me ou I would appreciate if you could resolve this issue at the earliest.