Nokia India — after sales service & damaged piece

Address:Rajkot, Gujarat, 360001

I have purchased a Nokia 8 in October 2017, I don't know what is wrong with the Device.
In December 2017, somehow dust had been put in the Camera Lens, it is totally sealed pack. But still happened.
Now there is new Issue I am facing, the Screen of the Device has been come up somehow! Mobile hasn't damaged any single time! but still, this is happening.

I repaired it Twice at the service center!!! but getting repaired, after 2 days same happened itself!! Screen has come up itself! I am attaching the image of the same here.

The thing I am facing is, I am not getting a reply from the Customer Care from last one week I think.(attaching the screenshot)

Looking for the Help! if I can get.

Thank You
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I have bought Nokia 6 in Oct 2017.
Just 2 months after buying the handset it started getting hanged and the operating system is working very slow. Althea applications are working very slow.j don't know why this is happening even worst brands are not getting that slow. I have restarted resettedd the handset many times as directed by customer care executive but still it happens same after few minutes.
Second problem is it's getting over heated. Most of the times specially in sunny weather and during Internet using, it gets over heated. I am an electronic engineer I understand the way a gadget dissipate heat but does it needs to be that hot that you cannot hold it. Yes I repeat it gets that heated that you cannot hold it. Please help me out I have complain ed in customer care also.i am using Nokia from past 9 years. Till date I have used only Nokia sets but this is the worst situation I am in. I don't want to switch out from such trust worthy brand please helpe out.

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