Nokia India — bad customer experience

Hello,
I am bhargav kasa. I have brought a nokia 6 in december. It was kinda bent, but i was fine with it. Recently it fell down from my hand and the inner display got spoilt. The exterior of the phone was just the same after it fell down. I gave it to one of the local shops to replace my display. And they have promised to return it in a week's time.

And now, it has been a month's time, and there no news about my phone. The person in the local repair stores says he has no idea when my phones gonna get repaired. Inspite of me enquiring about my phone, there was nothing done to get back my phone repaired.

So... Nokia?
Is this how you treat your customers? You ask a week's time
To do a second's job. And yet, the work isnt complete after a months time.
When am i getting my phone back? Am i getting it back or not?

I need a quick reply from you. Nokia.