Nokia India — Bad design of nokia xl mobile phone and bad service centre

Address:

Krishna, Andhra Pradesh

I have purchased one Nokia XL phone. The phone volume control is designed badly. Even if we use carefully the small plastic placed as buttons can get damaged. The glue is not proper. When I took the product to their service centre in vijayawada they refused to repair it under warranty. They are charging exhorbitant price of Rs.950/- to repair the product under warranty. When I asked them to give such message in writing they refused to do so. They threatened me that they would damage the phone further and write a letter saying it is my own physical damage. A bad experience with Nokia. My advise is Do not buy any Nokia phones.