Nokia India — charging point issue twice in two months

Address:

Gurgaon, Haryana

I am facing problem in charging point in my nokia 6.1 plus. For the second time within 2 months. Also i am visited your service center on 14th july 2019 they told me that they dont have that charging part of nokia 6.1 plus and refused to submit my phone and refused to provide me standby phone. After that i contact to your customer care on the same day, the person whom i was told my problem he told me that within 4 days part was available on the service center. Now todayi. E. 22 july, 2019 i am contacting to your customer care they told me that part is still not available also do submit your phone to our service center for around a week or two or you select online service on our web site for 15 days phone submission but you don't get any standby phone. I told your executive to connect my call to your higher athority they refused.