| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201304 |
To hmd global / nokia
Hi i bought nokia7.1 in the month of december 2018 with great hopes as nokia re entered the indian market. But little i knew that the phone which i bought is just branded as nokia and is no where near nokia legacy as it developed yellow stain out of nowhere. Rather it is like those chinese / substandard phones wherein such problems of screen burns /yellow stain is very common.
Very next day i visited your only service center neil communications in noida. They took my phone with an assurance that display will be replaced within one week. But one week is over and i am still without my phone. Moreover service center is ready with stereotyped answer that display is pending at hmdglobal's end and they are clueless when it will come in their inventory enabling them to repair phone.
So my takeaways from this episode are:
1) phone is branded as nokia but nowhere near to quality standards which original nokia company used to follow over the years of course it has been taken over by hmdglobal and you people are least bothered about quality. You are just minting money out of customers by masking cheap chinese phone under nokia name.
2) even chinese phone is better than what you are selling at least they don't trouble you for minimum one year.
3) your service center is pathetic
I will make sure that i will never buy phone from hmdglobal ever and will discourage my friends n. Family too. Will escalate your wrong doings on other platforms as well.
Could you please enlighten me for how many more days this harrasment by you and your service center will continue and i will be without phone???
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